A productive office means employees are online and working efficiently. Information Technology (IT) plays a key role in the productive office. IT should be a reliable, streamlined process, and not create problems. When problems arise (because they will), employees need to rely on IT to be responsive, friendly, and be able to expertly resolve their problem.
Unlimited remote and onsite troubleshooting for Desktops, Laptops, Servers, Smartphones, Printers and other devices.
We routinely backup, patch, and secure your system, data, and applications - detecting problems before they impact your team.
We keep a watchful eye on your systems year-round, so if a problem arises our team can immediately remedy the situation.
Along with having access to our entire support team we provide dedicated Account Managers to help manage any projects, business consulting, special requests or customer service matters for complete customer support & satisfaction..
We work directly with your technology vendors so you don't have to. This frees you and your team to focus on managing Your Business - not your vendors.
Easy and effective remote server monitoring that enables you to manage the health of one of the most critical business systems - the server. SCN SOLUTION'S RemoteManagement™ Server Monitoring for Windows and Linux helps you avoid the risks of expensive remedial action and reputational damage through proactive monitoring of server security, hardware and disk performance, applications and bespoke software.
SCN SOLUTION'S offer two categories of performance checks for both Windows and Linux: '24/7 Round-the-Clock' Checks and the 'Daily Safety Check'
24x7 Round-the-Clock Monitoring checks critical systems every five or fifteen minutes at their request. Whenever it sniffs a problem, it sends an email or SMS alert showing the exact nature of the problem rather than having to depend on (ahem) your best guess. That means you can fix it faster - and radically boost your overall uptime - easy!
The Daily Safety Check is a popular, easily understood and easy to implement service, which will help you address many underlying systems issues
Problems with workstations have an impact on productivity, so when there's issues, the result can be a productivity-sapping loss of time for users and a knock-on effect across the organization - and that's bad for business. The SCN SOLUTION'S Workstation Monitoring tool for Windows and OS X Operating Systems makes it easy to spot and quickly fix periodic workstation problems.
No matter what Operating System your clients use –Windows or Apple Mac - SCN SOLUTION'S has it covered. Monitor ALL desktops and laptops – from one dashboard. Whether on the network or out in the field, Workstation Monitoring can run on any Windows or Apple Mac desktop or laptop - and check for critical issues at a time set by you. It gives you the information you need to do a great job - with minimal impact on the user or the machine. And with central deployment from one networked device, you can be up and running in just 10 minutes.
Available now on Beta, OS X Workstation Monitoring currently provides the following range of invaluable and comprehensive checks, with more to come - watch this space!
Managing and tracking clients' IT software and hardware needs to be quick and easy. Learn how we can help...
Managing and tracking clients' IT software and hardware needs to be quick and easy. With SCN SOLUTION'S at your disposal you can perform automatic scans of your customers' networks, cut time and hassle spent on manual Asset Tracking and use SCN SOLUTION'S RemoteManagement's built-in remote Asset Tracking component.
Need in-depth knowledge of what you're looking after? Use SCN SOLUTION'S RemoteManagement to:
The SCN SOLUTION'S RemoteManagement tool offers companies a complete suite of patch management tools in one application. Find out more...
The SCN SOLUTION'S RemoteManagement tool offers companies a complete suite of patch management tools in one application. With new vulnerabilities announced every week and hundreds of different applications running on your customers' networks, deploying effective patch management is critical to being able to maintain the health and security of their systems.
With the comprehensive and robust SCN SOLUTION'S Patch Management tool, you can kiss goodbye to Windows updates, stop worrying about security on each and every device you manage - and start relaxing while MAX takes care of the work for you - ensuring all essential system updates are applied!