The continuity of your business should be paramount. Your IT Network is the backbone of your business. Network security and data backups should not be left as a “when I get to it” task, or your company’s “to-do” list in spare time. You could be putting your business at risk in the event of a disaster or audit. A Network is a complex arrangement of hardware and software that, when working properly, enables lighting fast communications, unchains you from the office, and provides a competitive advantage.

The same can be true if the documentation on your IT procedures is sketchy, making it difficult to reproduce the procedures or to troubleshoot. SCN Solutions, will install industry-recognized best practices so your business is protected. At SCN, we understand Network Management.

Network Management Encompasses:

• Certified Microsoft, Dell, Cisco, and Apple technicians
• Desktop Support (Hardware and Software)
• Maintenance Plans for Desktops and Servers
• Remote and Onsite Backup
• Enterprise Application Management (ERP, Accounting, Office, Databases)
• Terminal Services Remote Desktop
• Exchange Server, and Microsoft SQL Server

Compatible with Internal IT teams or fully outsourced

Basic Services Included in all plans

• Unlimited Support: Unlimited remote and onsite troubleshooting for Desktops, Laptops, Servers, Smartphones, Printers, and other devices. 
• Proactive Maintenance: We routinely back up, patch, and secure your system, data, and applications - detecting problems before they impact your team. 
• 24x7x365 Monitoring: We keep a watchful eye on your systems year-round, so if a problem arises our team can immediately remedy the situation. 
• Account Management: Along with having access to our entire support team we provide dedicated Account Managers to help manage any projects, business consulting, special requests, or customer service matters for complete customer support & satisfaction.
• Vendor Management: we work directly with your technology vendors so you don’t have to. This frees you and your team to focus on managing Your Business - not your vendors.

The Desktop is a key office tool, which is used constantly throughout the day. It is the primary work tool used by your employees. They perform everyday tasks such as creating email communication, typing proposals, e-Faxing and simply document creation, etc. Because of this they are constantly in use, which makes them prone to spam, spyware, virus and a vast array of issues.

Our software tools ensure your desktops and laptops are fast, secure, monitored, and backed up. SCN Solutions is responsible for backup and recovery, proactive maintenance security patching, antivirus, printing, inventory and asset reporting and upgrades.

Your server environment is a high-value technology asset. Its cost to install and maintain,the value of the data that it stores and critical business functions they operate daily are invaluable. It is critical that these assets are maintained to prevent disruption to business operations. As your business grows, so will the demands on your server environment.

Our Managed Services protects the server assets that support your business. We start by evaluating your current technology systems and create a plan to increase the reliability, security, and performance of these systems in a cost-effective way. Our Clients typically require one or more servers but some have complex multi-location server environments with site-to-site replication.