The continuity of your business should be paramount. Your IT Network is the backbone of your business. Network security and data backups should not be left as a “when I get to it” task, or your company’s “to-do” list in spare time. You could be putting your business at risk in the event of a disaster or audit. A Network is a complex arrangement of hardware and software that, when working properly, enables lighting fast communications, unchains you from the office, and provides a competitive advantage.
The same can be true if the documentation on your IT procedures is sketchy, making it difficult to reproduce the procedures or to troubleshoot. SCN Solutions, will install industry-recognized best practices so your business is protected. At SCN, we understand Network Management.
Network Management Encompasses:
Effectively monitoring and managing the health of your critical business system is important. If you are not accurately taking inventory or monitoring your network environment, “like driving a vehicle without any checkups or inspection”, is just irresponsible. How much storage is left available? When will our warranties expire? Are backups successful every night? Are any systems about to fail? Monitoring tools help you avoid the risks of expensive remedial action through proactive monitoring of server and workstation security, hardware and disk performance, applications and software
Your IT systems run your business and unfortunately casual spot-checks of IT health is not good enough. Monitoring systems were invented to solve this problem. The SCN Expert Service Desk uses enterprise-class monitoring tools to continuously stay on top of your network.
Network Monitoring is installed on every device we manage, providing a health-check and immediate alerting on uptime, capacity, hardware failures, and more.
Network Monitoring Enables:
Unlimited remote and onsite troubleshooting for Desktops, Laptops, Servers, Smartphones, Printers and other devices.Proactive Maintenance
We routinely backup, patch, and secure your system, data, and applications - detecting problems before they impact your team.24x7x365 Monitoring
We keep a watchful eye on your systems year-round, so if a problem arises our team can immediately remedy the situation.Account Management
Along with having access to our entire support team we provide dedicated Account Managers to help manage any projects, business consulting, special requests or customer service matters for complete customer support & satisfaction.Vendor Management
We work directly with your technology vendors so you don't have to. This frees you and your team to focus on managing Your Business - not your vendors.