The Desktop is a key office tool, which is used constantly throughout the day. It is the primary work tool used by your employees. They perform everyday tasks such as creating email communication, typing proposals, e-Faxing and simply document creation, etc. Because of this they are constantly in use, which makes them prone to spam, spyware, virus and a vast array of issues.
SCN’s Managed Desktop Services deliver the highest level of desktop maintenance available to keep your staff online and their data secure. Our software tools ensure your desktops and laptops are fast, secure, monitored, and backed up. SCN Solutions is responsible for backup and recovery, proactive maintenance security patching, antivirus, printing, inventory and asset reporting and upgrades.
Managed Desktop Services Provides:
Managed Desktop Technologies:
Unlimited remote and onsite troubleshooting for Desktops, Laptops, Servers, Smartphones, Printers and other devices.Proactive Maintenance
We routinely backup, patch, and secure your system, data, and applications - detecting problems before they impact your team.24x7x365 Monitoring
We keep a watchful eye on your systems year-round, so if a problem arises our team can immediately remedy the situation.Account Management
Along with having access to our entire support team we provide dedicated Account Managers to help manage any projects, business consulting, special requests or customer service matters for complete customer support & satisfaction.Vendor Management
We work directly with your technology vendors so you don't have to. This frees you and your team to focus on managing Your Business - not your vendors.