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Network SLA Customer Rates:
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Technical support: $85/hr
Remote support: free
Phone support: free
PHP/MySQL programming: $65/hr
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Computer Services Business Customer Rates:
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Technical support: $115/hr
Remote support: $85/hr
Phone support: $85/hr
PHP/MySQL programming: $75/hr
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Computer Services Home Customer Rates:
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Technical support: $95/hr
Remote support: $80/hr
Phone support: $80/hr
PHP/MySQL programming: $75/hr
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Estimated Service Hours:
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Diagnostic & Data Recovery
Run system diagnostic on hardware and software.
Perform a virus scan & data recovery on hard drive and extract data to DVD media, up to 9.4 GBs.
Estimated time: 2-3 hours
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Operating System Install/Reinstall
Run diagnostic on hardware to verify system health.
Install operating system with customer supplied recovery CD, for custom units. Or supply license for branded computers like: DELL, HP, SONY, TOSHIBA, ACER etc.
Estimated time: 2 hours
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